OUR FAQ's

Our wall murals are made of a premium textiled WallTEX self adhesive film. It is made from 100% Polyester woven fabric (not vinyl!) and printed using high quality Eco-Solvent inks. The Film is for interior use only, is unlaminated, repositional and removable for up to 6 months. It comes on a tinted adhesive, so it should cover whatever colour is on the wall before application. The matte finish also feels great to the touch, just like a huge wall of art!

All our Wallpaper Wall Murals are priced from only $69 per square metre inclusive of GST, with a minimum order of 1 square metre. Our online ordering system will tell you how much your wall mural will cost, and of course there is no commitment to buy. Our Bedhead Murals have set dimensions, however feel free to contact us if you need custom measurements. FREE SHIPPING available on orders over $500.

We endeavor to have a turn-around time of 5 working days after your order is placed. Occasionally, due to large orders or technical problems out of our control, this time may be longer.

Flat, internal, clean surfaces. If your wall is dirty, clean it first! If you have just painted it, wait approx 4-6 weeks! Most importantly though, please ensure your wall paint does not contain Polymers like Teflon or silicon, which may cause the media to bubble or fail unless prepared with a water based barrier coat or undercoat first, before installation. An easy way to find out if your wall does contain these elements is to lightly spray the wall with water. If it beads, not runs, the paint contains silicon or Teflon. We also recommend using Isopropyl Alcohol or Isopropanol Prep Vinyl before installation. Avoid applying in excessively hot/or humid areas and conditions. Designmywalls hold no responsibility for the application of item or how it performs once hung. So please, if in doubt, try the test samples! It’s free to try and that’s what we designed them for.

Flat, internal, clean surfaces. If your wall is dirty, clean it first! If you have just painted it, wait approx 4-6 weeks! Most importantly though, please ensure your wall paint does not contain Polymers like Teflon or silicon, which may cause the media to bubble or fail unless prepared with a water based barrier coat or undercoat first, before installation. An easy way to find out if your wall does contain these elements is to lightly spray the wall with water. If it beads, not runs, the paint contains silicon or Teflon. We also recommend using Isopropyl Alcohol or Isopropanol Prep Vinyl before installation. Avoid applying in excessively hot/or humid areas and conditions. Designmywalls hold no responsibility for the application of item or how it performs once hung. So please, if in doubt, try the test samples! It’s free to try and that’s what we designed them for.

Again as we have no idea what the condition or type of wall you’ll be applying your wall mural to, we can’t give any guarantees. Having said that though, if your wall was properly prepared and painted to begin with, it should come right off fine, leaving no stickiness or residue.

All our wall murals are custom designed and printed for you. Because of that, Design My Wallscannot offer refunds on any product after an order and payment is made. However, if you are unhappy with your wall art please get in touch with us via email, and we’ll try to turn that frown, upside down! We will accept returns, and offer an exchange for incorrect, defective or damaged items only. Please thoroughly check mural before installation as we cannot replace item once it has been installed. Items must be returned, unused, in their original shipping tube within 14 days of receipt. We will repay the return shipping costs. Please contact us first before returning items.

This is an enjoyable DIY project, so take your time, and enjoy it!
Make sure the paint on the wall does not contain Teflon or silicon!
If it does, you need a barrier coat before applying wall film.
Choose the right image for you. Make sure it’s a high quality image, as you’ll be seeing a lot of it!
Make sure the wall is clean! It’s so important. A clean, dry wall helps everything stick and stay stuck.
Bubbles will happen when applying. Stay calm and gently work them out as you go.
If a bubble appears after application, don’t worry, it happens. It may just be a not-so-clean bit of wall. The film is very resilient, so just softly ease the bubble out. Use a pin to create a tiny hole if need be. Repeat procedure if it returns.
Use a helper! Whether it’s for aligning the drops, or pulling the backing paper .They’re there to help. Use them
.Use your hands to feel for any bubbles or creases as you go.
Trim with a sharp knife! This is a woven polyester product and a unsharp knife will tear the material, not cut it. And that won’t look good.
If you find that the adhesive is not strong enough for your wall, try using a spray adhesive as well.
And lastly, remember that this will create an awesome eye-popping feature. It is not made by billion dollar manufacturing robots in a German factory. It is custom designed and hand-made by us, and applied by you. So stand back and enjoy what you have created.